Operations management is the management of processes that transform inputs into goods and services that add value for the customer. The Goal of Operations ManagementThe goal of operations management is to maximize efficiency while producing goods and services that effectively fulfill customer needs. Countless operating decisions must be made that have both long- and short-term impacts on the organization’s ability to produce goods and services that provide added value to customers. If the Read More
Types of Decisions
Not all decisions have major consequences or even require a lot of thought. For example, before you come to class, you make simple and habitual decisions such as what to wear, what to eat, and which route to take as you go to and from home and school. You probably do not spend much time on these mundane decisions. These types of straightforward decisions are termed programmed decisions; these are decisions that occur frequently enough that we develop an automated response to them. The automated Read More