There have been a number of studies on what managers actually do, the most famous of those conducted by Mintzberg in the early 1970s. After following managers around for several weeks, Mintzberg concluded that, to meet the many demands of performing their functions, managers assume multiple roles. A role is an organized set of behaviors, and Mintzberg identified 10 roles common to the work of all managers. These 10 roles are divided into three groups: interpersonal, informational, and Read More