A manager’s primary challenge is to solve problems creatively, and you can view management as “the art of getting things done through the efforts of other people.” We draw this definition from a biography of Mary Parker Follett (1868–1933). Follett was an American social worker, consultant, and author of books on democracy, human relations, and management. She worked as a management and political theorist, introducing us to such phrases as “conflict resolution,” “authority and power,” and “the Read More