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BUS206: Operations Management

Module 1: Overview of Operations Management

  • Operations Management
  • Introduction to Operations Management
  • Operations Management for Manufacturing
  • Operations Management for Service Providers
  • The Systems View of Operations Management
  • The Process View of Organizations

Module 2: Operations Strategy

  • Approaches to Strategic Management
  • Who Is Responsible for Strategy Development?
  • Building and Managing the Strategic Architecture
  • Strategic Planning and Ten-Ten Planning
  • The Five Forces of Industry Competitive Advantage
  • Powerful Resources

Module 3: Consumer Behavior

  • Innovation
  • Product Concept Generation
  • Framework for Successful New Product Development
  • New Product Development Process
  • Conceptualizing Products/Services Using FAD
  • Using Cost-Volume-Profit Models for Sensitivity Analysis
  • Cost-Volume Profit Analysis for Single-Product Companies
  • Influences on Consumer Behavior
  • Product Development
  • Methods of Production

Module 4: Supply Chain Management

  • Supply Chain Management
  • Supply Chain Components
  • Integrated Supply Chain Management
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Mark’s Courses

Penn Highlands Community College
BUS110: Introduction To Business
BUS125: Management Principles
BUS206: Operations Management
ECO100: Macroeconomics
ACP100: Academic & Career Planning

Southern New Hampshire University
MKT113: Introduction To Marketing
MKT205: Applied Marketing Strategies
MKT229: Integrated Marketing Communications

CONTACT

Penn Highlands:
mparfitt@pennhighlands.edu

SNHU:
m.parfitt@snhu.edu

Phone/Text/Signal:
814-404-3144

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